BIZCHINA / Biz Life
Chinese prefer foreign airlines
(Chinanews.cn)
Updated: 2006-07-13 15:11
Most Chinese passengers prefer travel by foreign airlines, according to a
survey, as the human-centered services of foreign airlines can satisfy
people who are more and more picky.
The biggest online travel company in China �� C-trip conducted an online
survey about "airline consumption" recently, which showed that most
people in China tended to be more rational when buying tickets as they
only chose their favorite flight types and air companies.
Most of the respondents indicated that they would take airplane types
into consideration, for example, Boeing 747 with wide bodies being their
prior choice. Some said large planes seemed more secure than smaller
ones, while others believed they felt more comfortable in large ones.
As to airline companies, passengers will mainly pay attention to prices,
services, reputation, and delay history. On the same route, more than 60%
passengers prefer foreign airline companies, which perform outstandingly
in those aspects compared with domestic airline companies. They said they
were impressed by the more human-centered services of the foreign
airlines in spite of their expensive prices.
(For more biz stories, please visit Industry Updates)
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